Returns & Exchanges

At Partsmax, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply follow our streamlined process to ensure your fashion finds are perfect for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Log into your Partsmax account and navigate to your order history to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all protective materials and tags are intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.